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General Community Resources

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  • Community based, non-profit that supports, educates, and advocates for all those in Berkshire County whose lives are affected by mental health problems

    • Provides information, referrals, classes, workshops, support groups, and advocacy to family members and caregivers of people living with mental health conditions

  • Services

    • NAMI Warmline

      • Non-crisis, free, and confidential phone helpline​

      • Call or text 413-445-1136 to reach a NAMI warmline operator who can give you perspective on how to find support or just listen

      • If an operator is not available, please leave a message and your call will be returned within 24 hours

    • Free family support groups

      • ​For family members of someone with mental illness

        • Currently all being held remotely

        • Email namibc@namibc.org for the Zoom meeting link by the Wednesday before a meeting day.

        • Dates and Times:

          • 2nd Thursday of each month at 6:30 p.m. (Central Berkshire)

          • 4th Thursday of each month at 6:30 p.m. (Northern Berkshire)

  • Contact info 

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  • Community programs, crisis stabilization, mental health and recovery, housing & homelessness 

  • They provide walk appointment to any of their CSO locations 

    • Services/Contact info

      • Massachusetts Family Resource Centers (FRCs) 

        • A statewide network of community-based providers offering multi-cultural parenting resources, support groups, early childhood services, information and other education and referral program, educational programs (including financial literacy) 

        • “The Bridge” Amherst FRC 101 University Drive, Suite A3, Amherst (413.549.0297)

        • Great Barrington FRC 141 West Avenue Great Barrington (413.528.0298)

      • The Greenfield Living Room 

        • A peer-led daytime support and diversion program that can be accessed without an appointment, regardless of insurance, and without lengthy intake forms and paperwork. Provides On-Site Laundry, Shower & Kitchen Facility, Housing / Employment Help

        • 140 High St., Greenfield Open 9 a.m. to 5 p.m. Tuesday–Saturday (413.775.6760)

      • The Behavioral  Health Community Partner (CP) Program

        • The CP team includes nurses, counselors, peers, community support workers and a wellness advisor. 

        • Available to all MassHealth recipients ages 21–64 who do not have additional insurance coverage

        • Call (413.774.1000) for information regarding eligibility

      • Community Support Program (CSP)

        • provides an array of services (Assisting with daily living skills, Providing service coordination and linkage, Providing temporary transportation assistance, Safety planning)  delivered by community-based, mobile case managers for youth or adults to help maintain progress within the home and community setting

      • All Stars Afterschool Program

        • The All Stars Program is a DMH-funded after-school program that provides therapeutic day services for youth ages 6–18 experiencing serious emotional disturbances that interfere with meaningful social connections.  

        • 34 N. Maple St., Florence (413.387.4080)

        • 250 S. Main St., Athol (978.709.0410)

        • 6 Arch Pl., Greenfield (413.775.6750)

        • Call 413.774.1000 for information regarding eligibility. 

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